Quest Motor Group has achieved an outstanding result, earning top recognition in Bosch's rigorous Quality Assessment.
Their Bosch Car Service Centre in Braintree, Essex underwent audits and secured the award in October 2024. Since becoming a Bosch aftersales centre in January 2022, the Quest Motor Group team have consistently demonstrated an unwavering commitment to delivering a five star service, ensuring every customer receives exceptional care.
The Bosch Quality Assessment Programme is designed to maintain the highest standards across its Car Service Network. Independent auditors are regularly tasked with conducting in-depth assessments of workshops. These evaluations cover every aspect of operations, including:
This comprehensive approach ensures that both the customer experience and technical expertise meet Bosch's high expectations.
Kevin Gower, Aftersales Manager at Quest Motor Group in Braintree expressed his pride, stating:
"We are thrilled to be recognised for the exceptional quality of our workshop and team. This achievement highlights our dedication to excellence and reassures our customers that they're in expert hands. This award is a testament to the team's hard work and commitment, reinforcing the trust our customers place in us to deliver outstanding service and care for their vehicle's."
Quest Motor Group is proud to be a part of Bosch's global Car Service network, comprising of over 15,000 independent workshops, across 150 countries. Each workshop undergoes a thorough approval process and is equipped with the latest diagnostic tools and technology. Technicians also receive ongoing training to stay updated with modern automotive advancements.