Service Administrator


Quest Motor Group – Maldon Branch

Full Time Position

Service Administrator

Hours: Monday to Friday - 8.30am to 5.30pm (40hrs per week)

OR

Monday to Friday - 10am to 4pm (27.5hrs per week)


We are looking to recruit an experienced Administrator to support our busy Service Department. Would suit a candidate with previous experience as a Motor Industry Service Advisor/ Warranty Administrator/ Service Administrator.

The role: To be an enthusiastic team player, able to pick up routine tasks as well as having a flexible approach to the various office/admin duties of the role.

Duties:

  • Ensuring customer is contacted prior to their appointment booking.
  • Job Card preparation 1 day prior to booking, to be carried out in conjunction with prior appointment calls, including checking that parts required are in stock or due in on the day.
  • Checking of warranty job cards before submission to Warranty Administrator – ensuring that everything on check sheet is present and correct.
  • Preparing invoices for customers and informing Service reception on completion
  • Covering inbound phone calls and taking messages when Service Advisors are busy.
  • Filing completed Job cards and courtesy car agreements
  • Actioning Late booking emails to ensure paperwork is ready for customer visit
  • Dealing with Parts in Stock notifications and ensuring they are booked within 1 week of arrival.

Full clean driving licence is essential

To apply, please send a cover letter and CV to karen.clarke@questmotors.com

Ref: SA

Working hours 10:00 - 16:00
Location Maldon, Essex
Salary Competitive
Benefits Benefits
Closing date 31/12/2017
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