Award-winning customer service

We’re delighted to have once again received Auto Trader’s Highly Rated Award for our customer service!

We aim to deliver a 5-star experience to every customer, every time, and we’re thrilled to have been recognised by Auto Trader for this achievement. A big thank you to all of our customers that have left us such positive reviews.

Our team across Quest Motor Group strive to ensure that we’re every customer’s first thought when it comes to their vehicles, and the many generations of families that continue to trust Quest’s expertise is testament to this.

If you have yet to experience Quest’s award-winning customer service, what are you waiting for? Take a look at the wide range of used vehicles on our website, or discover an exciting new Suzuki, all of which feature hybrid technologies as standard and 14 day return guarantee if you’re not 100% happy!

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Company Info

Reg Office: 287 Rayne Road, Braintree, Essex, CM7 2QN

Reg. Company Number: 05020857

VAT Reg. No. GB450574594

Quest Motor Group Limited is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Quest Motor Group Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only. We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.

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Award-winning customer service